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Global EncountersPosted 3 weeks ago

Senior Operations Executive - Tourism | Costa Rica

RemoteCosta Rica

Full TimeSenior LevelSmall

Job Summary

Coordinate travel documentation to ensure timely submission and manage bookings across Costa Rica, Ecuador, Argentina, Brazil, Chile, and Peru. Maintain fluid communication with clients and sales teams by sending confirmations and updates, while reviewing itineraries, updating costs, and coordinating billing. Handle emergency phone calls on rotating shifts. Requires 3+ years in tour operations or travel management, advanced English proficiency, and strong communication and problem-solving skills. Full-time remote role Monday through Friday from 9:00 to 18:00. ELA is a growing major wholesale inbound tourism agency in LATAM offering professional development opportunities and a free birthday day starting from the third month.

Required Qualifications

  • Experiencia mínima de 3 años en operaciones turísticas o gestión de viajes
  • Nivel de Inglés oral y escrito: Avanzado (excluyente)
  • Buenas habilidades comunicativas
  • Resolución de problemas
  • Atención al detalle
  • Manejo de sistemas de reservas y herramientas digitales
  • Trabajo 100% remoto
  • Horario de lunes a viernes de 9h a 18hs

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