Senior Operations Analyst
$82,250–$115,500 year
HybridSeattle, Washington, United States
Job Summary
Execute project launch and implementation readiness activities for medium-sized accounts, ensuring adherence to timelines and validating training completion. Monitor daily operations across assigned warehouse sites, oversee new warehouse readiness, and collaborate with leadership on performance conversations. Drive process improvement projects to boost team productivity, conduct analysis on account KPIs to identify trends, and prepare data-driven reports for Quarterly Business Reviews. Maintain relationships with internal and external customers, communicate performance expectations, and contribute to creating Best Practices for platform improvements. Support technology adoption initiatives and proactively identify expansion opportunities or risks. Based in Seattle, WA with a hybrid schedule (3 days in-office), this role requires 3-5 years of logistics experience and up to 25% travel.
Required Qualifications
- Excellent oral and written communication skills
- 3-5 years Logistics/Supply Chain industry experience
- Experience with customer/vendor facing
- Experience working in Microsoft Office programs, G Suite, and warehouse management systems
- A willingness to learn new technology and processes (E.g. SQL, Google Data Studio, Lessonly, etc.)
- Depending on account and implementation needs up to 25% travel can be expected, typically in 2-3 day stints as needed
Desired Qualifications
- Familiarity with project phases to bring a new warehouse site online
- A demonstrated ability to create, publish, and administer SOPs, record training videos
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.