Senior Operations Analyst-Engineering & Construction
$65,000–$108,000 year
RemoteUnited States
Job Summary
Serve as a subject matter expert for Engineering & Construction operational processes, providing analytical and process improvement support across planning, design, build, and close-out phases. Analyze end-to-end workflows to identify inefficiencies, risks, and opportunities, then develop, track, and report on operational KPIs and dashboards to support leadership decision-making. Partner with Engineering, Construction, Program Management, and Operations teams to standardize processes, job aids, and documentation while leading continuous improvement initiatives using Lean, Six Sigma, or similar methodologies. Translate complex operational data into clear insights and executive summaries, support change management efforts, and ensure alignment with enterprise standards and compliance requirements.
Required Qualifications
- Bachelor's degree in Business, Engineering, Operations, or a related field, or equivalent work experience
- 5+ years of experience in operations analysis, process improvement, program/project support, or a related role
- Experience supporting Engineering, Construction, Network, or Infrastructure based organizations
- Strong analytical skills with the ability to interpret complex data and trends
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word)
- Demonstrated ability to manage multiple priorities and deliver results in a fast paced environment
- Strong written and verbal communication skills with the ability to engage stakeholders at all levels
- Background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening
- Authorization to work in the United States (E-Verify)
Desired Qualifications
- experience with dashboards and reporting tools
- Experience in telecommunications, network engineering, or large-scale construction environments
- Familiarity with Lean, Six Sigma, Agile, or other continuous improvement methodologies
- Experience documenting and standardizing processes in a centralized process library or knowledge base
- Ability to influence without authority and drive cross functional alignment
- Experience supporting enterprise transformation or operational excellence initiatives
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