Senior Officer, Home Advice Specialist, Consumer Banking, Consumer Banking Group
On-siteTaipei, Taiwan, Taiwan
Job Summary
Conduct in-depth analysis of customer financial situations, goals, and property requirements to recommend suitable home loan and mortgage products. Provide personalized home advice and solutions tailored to specific needs while collaborating with internal credit and underwriting teams for a seamless experience. Stay updated on market trends, regulatory changes, and product offerings to ensure accurate information during customer outreach activities such as events and workshops. Maintain accurate records and documentation to support compliance and reporting requirements. Work as a regular full-time employee in Dehui, Singapore, supporting DBS Consumer Banking Group's mission to help customers realize their financial dreams across Asia.
Required Qualifications
- Strong analytical and problem-solving skills, with the ability to understand and interpret financial data
- Excellent communication and interpersonal skills, with the ability to explain complex financial concepts in a clear and concise manner
- Proficient in the use of relevant software and technology tools to support customer interactions and data analysis
- Ability to work collaboratively with cross-functional teams and adapt to changing business requirements
- Commitment to providing exceptional customer service and a genuine interest in helping customers achieve their financial goals
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