Senior Officer, Card Member Services, Card Operations Processing Center
On-site · Singapore, Singapore
Singapore, SingaporeOn-siteFull TimeSenior LevelBachelors DegreeEnterprise
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Job Summary
Senior Officer, Card Member Services in Card Operations Processing Center handles processing of card member requests (cancellations, replacements, bill payments, GIRO) with accuracy within SLA. The role involves managing and resolving customer and business-unit feedback/queries, identifying opportunities to improve productivity, risk controls, efficiency, and service quality, and supporting digitization efforts along with ad-hoc/admin tasks.
Required Qualifications
- Bachelor Degree holder with 1 year of working experience in Banking Ops / Payments / Cards function
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