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T-MobilePosted 3 weeks ago
EXPIRED

Senior Mobile Expert

$66,560–$66,560 year

On-siteMililani Town, Hawaii, United States

Part TimeSenior LevelLarge

Job Summary

Sells appropriate products, features, and services based on customer needs and resolves pain points in one interaction using in-store systems and digital tools. Completes ongoing training to maintain expertise as a subject matter expert in all T-Mobile areas and consistently leverages digital tools during onboarding. Works collaboratively to build a culture of sales and service while delivering the best sales and service experiences in a customer's lifetime.

Required Qualifications

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Communication
  • Critical Thinking
  • Customer Service
  • Multitasking
  • Product Knowledge
  • Sales
  • Task Management
  • Teamwork Orientation
  • Troubleshooting

Desired Qualifications

  • Retail: 12+ mos.
  • Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care
  • Care: Elite Expert, Technical Care

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