Senior Mobile Expert

Sells appropriate products, features, and services based on customer needs while resolving pain points in a single interaction using in-store systems and digital tools. Completes ongoing training to maintain expertise as a subject matter expert across all T-Mobile offerings and consistently leverages digital tools during customer onboarding. Works collaboratively with peers in customer service and engineering to build a culture of sales and service excellence. Requires high school diploma, 12+ months of retail experience, and strong communication and troubleshooting skills. Hourly base pay is $29.00 with an annualized incentive target of $7,200.