Senior Meeting and Special Event Manager
On-siteFort Lauderdale, Florida, United States
Job Summary
Plan and execute all property meetings and special events, ensuring seamless turnover between sales and operations. Research competitor pricing and services while apprising the property of upcoming groups to impact operations. Conduct daily banquet floor walk-throughs to maintain quality standards and execute event strategies aligned with business goals. Manage departmental budgets, develop vendor relationships, and create upsell opportunities to enhance revenue. Interact directly with guests to obtain feedback, handle complaints, and empower staff to exceed expectations. Monitor staffing levels, review service behaviors, and lead discussions on corrective action plans. Ensure all employees are trained in emergency procedures and safety protocols.
Required Qualifications
- High school diploma or GED
- 3 years experience in the event management, food and beverage, sales and marketing, or related professional area
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
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