Senior Medical Secretary - Cancer Center-Mineola
$41,473–$65,541 year
On-siteMineola, New York, United States
Job Summary
Schedule patient appointments in Hospital Information Systems, confirm details, and provide instructions for exam preparation. Answer and filter phone calls in a timely manner using Cyracom, directing transfers for patients with different preferred languages. Complete check-in and registration processes, including obtaining demographic data, prescriptions, insurance information, and co-pays. Verify documentation accuracy for medical records and ensure patients understand required financial responsibilities and consents. Liaise with referring physician offices and fellow staff members while maintaining a professional, helpful, and friendly demeanor.
Required Qualifications
- High School Diploma or Equivalent
- 1- 2 years Customer Service experience
- Strong communication (both oral and written)
- Multitasking
- Detail orientation
- Organizational
- Excellent customer service
- Interpersonal skills
- Basic computer skills including Microsoft Office applications ( Excel, Word, and Outlook )
- Knowledge of medical terminology
- Qualified candidates must be able to effectively communicate with all levels of the organization
Desired Qualifications
- 1- 2 years Scheduling experience in a medical office or a Healthcare facility setting
- Knowledge of software systems (i.e. Epic, Carestream, Soorian etc.)
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