Senior Manager
On-siteBengaluru, Karnataka, India
Job Summary
Own end-to-end account lifecycles for high-value lenders, acting as their primary strategic advisor to drive repeat transactions and minimize churn. Develop trusted relationships by understanding unique client needs to offer tailored solutions, while proactively cross-selling and upselling across the existing portfolio. Serve as the liaison between key clients and internal stakeholders to resolve issues, ensuring timely payment receipt and smooth onboarding. Prepare regular reports on account performance and growth metrics to monitor client health, translating feedback into actionable insights for product enhancements. Partner with CXOs and finance heads to unlock new revenue opportunities, leading problem-solving conversations to enable customized delivery.
Required Qualifications
- 7-10 years of experience in Business Development or Enterprise Account Management
- Strong track record in managing B2B client relationships and driving account growth
- Demonstrated success in strategic sales and stakeholder management across banks, NBFCs, fintechs, or related domains
- Proven ability to independently manage high-value relationships with CXO-level stakeholders
- Strong problem-solving mindset
- Excellent communication skills
- Negotiation skills
- Results-oriented approach
- Keen sense of ownership and accountability
Desired Qualifications
- Exposure to platform sales, enterprise SaaS, payments, lending, or B2B financial services
- MBA/PGDM from a reputed institution
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