Senior Manager - Utilities Services
On-site · Carolina, Carolina, Puerto Rico
Job Summary
Senior Manager leads facilities management and maintenance operations for a life-sciences-focused organization, ensuring GMP-compliant performance of buildings, equipment, and related systems; oversees strategic and day-to-day activities, contract and budget management, procurement, and client-facing functions; drives a Reliability-focused culture through preventive, predictive, and condition-based maintenance, RCA/FMECA, and cross-functional collaboration to deliver high-quality services to Mentor clients; mentors staff, manages contractors, and fosters strong internal and external stakeholder relationships; requires strong leadership, project management, and deep knowledge of mechanical, electrical, HVAC, life-safety systems, and validated facilities operations.
Required Qualifications
- Bachelor’s Degree Engineering, Science or related fields highly preferred
- Advanced degree in Engineering plus and equivalent combination of education and experience will be considered
- 8+ years of hands-on facilities management and maintenance operations experience
- Experience in pharmaceutical, medical device, biotechnology, and/or consumer industry facility and equipment layout, installation and calibration
- Previous experience with utilities, engineering, maintenance, computerized systems and validation activities in a GMP environment is required
- Experience maintaining building and facility support equipment, monitoring facilities equipment and systems to ensure proper operation within guidelines/specifications and reporting performance on a regular basis to management and peers
- Experience working on cross functional teams to obtain project deliverables
- Experience in health, safety and compliance standards
- Experience with systems investigation and root cause analysis tools
- Experience with a CMMS or asset preventive maintenance program
- Knowledge on Project Management
- Experience with emergency response management
- Strong operational experience and experience of dealing in a challenging environment
- Demonstrated experience working within scopes of work/performance work statements
- Demonstrated experience developing, managing, and hiring various skilled trade roles
- Demonstrated ability to manage contractors and projects to sustain facility capabilities
- Demonstrated management and leadership ability and experience developing teams and mentoring staff members
- Computer literate in Microsoft Outlook, Excel and Word; MS Project is a plus
- Ability to climb ladders, work in confined spaces, and work on steep and uneven ground
- Working knowledge of scientific and engineering principles
- Knowledge of and experience with mechanical, electrical, HVAC, boilers, steam, electrical, plumbing, controls, and life safety systems
- Excellent communications skills to explain information and influence others to secure successful implementation of Facilities and Engineering programs and directives as assigned
- Able to build and manage a team as well as train entry-level personnel
- Customer service mindset
- Strong customer focus and results orientation
- Vendor management selection and management experience
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