Senior Manager Technical Program Management
$156,960–$235,440 year
HybridHoltsville, New York, United States
Job Summary
Lead strategic, cross-functional initiatives to standardize software shared services across diverse business units, driving foundational programs in unified identity, API strategy, and cloud operations. Direct program roadmaps focused on reducing customer fragmentation and consolidating platforms while balancing scope, schedule, and budget to ensure on-time, on-budget delivery. Manage program teams with direct supervision, developing growth plans, facilitating cross-functional activities, and presenting status updates to senior-level audiences. Collaborate with leaders across multiple business units to gain buy-in for common standards and platforms, utilizing advanced PM techniques and risk management plans to overcome ambiguity with limited oversight. Identify and implement process improvements to enhance operational efficiency and deliver a seamless experience for customers.
Required Qualifications
- Minimum 12+ years' experience
- 3 years minimum experience in a people leader role
- Bachelor's degree in a related field
- MS preferred
- Effective in presenting and communicating (verbal and written), and facilitating to peers, direct reports, and executive audiences
- Comfortable and experienced in delegating and requesting follow-up
- Proven experience managing complex, large-scale software programs in a multi-product or multi-business unit environment
- Demonstrated ability to lead organizational change, build consensus among senior leaders, and influence technical and business teams without direct authority
- A strong understanding of the following modern software concepts is required: Identity Management: Familiarity with modern authentication patterns, including Single Sign-On, OAuth, and related identity technologies
- A strong understanding of the following modern software concepts is required: API Strategy: Deep knowledge of API-first design principles, API lifecycle management, and strategies to build and scale robust developer tools and platforms
- A strong understanding of the following modern software concepts is required: Cloud Operations: Understanding of shared cloud platforms, DevOps principles, and strategies for creating operational efficiencies at scale
- A strong understanding of the following modern software concepts is required: Software Licensing Models: Experience with various software monetization and licensing strategies (e.g., subscription, consumption-based, perpetual
- Ability to connect technical program goals to business outcomes, such as improved customer satisfaction, operational efficiency, and new revenue opportunities
- Experience creating, implementing, and governing technical standards across a matrixed organization
- Familiar with and has used AI tools in an enterprise setting, and demonstrates integrating workflows with AI tools to create efficiencies
- Proficient in MS Office or similar
- This role requires a minimum of 3-days per week in our Holtsville, NY (Long Island) office, 2 days remote (US)
- Travel Requirements: 10-20%
Desired Qualifications
- MS preferred
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