Senior Manager, Talent Acquisition Operations
$135,000–$165,000 year
On-siteRichmond, Virginia, United States
Job Summary
Design end-to-end recruiting operations standards covering requisition management, offer processing, and onboarding handoffs while partnering with execution teams. Lead strategic initiatives across the full Talent Acquisition lifecycle, defining problem statements and driving implementation for TA-wide priorities. Establish data governance for consistent metrics and build dashboards tracking pipeline, time-to-fill, and source effectiveness. Own ATS strategy by defining requirements and prioritizing the roadmap with the Talent Solutions Architect. Manage external vendor relationships, including contract terms, invoicing, and renewal negotiations. Partner with Legal and Compliance to ensure processes align with offer protocols and regulatory obligations. Support peak hiring cycles for campus and lateral banking while managing the operating budget for recruiting tools.
Required Qualifications
- 7+ years of experience in recruiting operations, talent acquisition, HR operations, or a highly analytical role within a TA or HR function
- Demonstrated ability to build and scale recruiting processes to a governed, metrics-driven operation
- Advanced proficiency with an enterprise ATS (e.g., Workday Recruiting, SAP SuccessFactors, iCIMS, or Greenhouse)
- Comfort working directly in HRIS-adjacent systems
- Strong analytical skills, including data governance and fluency defining reporting and dashboard requirements
- Comfort working in Excel
- Proven ability to lead without direct authority, influence senior stakeholders, and drive consensus across teams
- Excellent written and verbal communication
- Experience managing external vendor relationships, including contract and budget oversight
- Excellent judgment operating in a highly confidential, fast-paced environment with senior stakeholders
- Bachelor's degree
- Candidates must be authorized to work in the U.S. without sponsorship
Desired Qualifications
- Experience in financial services, professional services, or another highly regulated, high-volume hiring environment
- Higher level education such as a Masters degree, PhD, or certifications
- Industry experience is typically 8+ years
- At least 5 years of prior management experience
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service)
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