Senior Manager, Support Engineering

Lead day-to-day repair operations and long-term capacity planning for Compute Tray repair, CDU validation, leak response, and regional expansion. Build and scale Oracle's centralized repair-center model by establishing operating rhythms, tracking performance metrics, managing risk, and ensuring the repair network scales with current and future data center sites. Drive improvements in diagnosability, repair velocity, and serviceability while working across Development, Manufacturing, Supply Chain, Design, Architecture, and Global Product Engineering to ensure centers are staffed, equipped, and ready for routine demand and surge events.