Senior Manager, Strategic Initiatives (Fulfillment)
On-siteAtlanta, Georgia, United States
Job Summary
Design, standardize, and codify processes, products, and tools for Flexport's next-generation fulfillment network. Define global operating models that balance efficiency, cost, speed, and customer experience while leveraging SQL, Python, and BI platforms to build forecasting models and drive cost savings. Own initiatives end-to-end, translating operational pain points into product requirements and establishing SOPs, reporting cadences, and KPIs to ensure consistent execution across sites. Partner with engineering, product, operations, finance, and commercial teams to lead high-impact projects in automation, robotics, and international expansion. Develop multi-year roadmaps in partnership with senior leadership to redefine the limits of Fulfillment delivery.
Required Qualifications
- 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy
- direct exposure to high-volume networks
- SQL (expert)
- Excel/Google Sheets (advanced)
- BI tools (Looker, Tableau, PowerBI)
- Python or R for modeling and automation
- proven record of designing and implementing scalable processes/products that delivered measurable business impact
- Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision
- Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action
- Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization
Desired Qualifications
- Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance)
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