Senior Manager, Software Tools Development
On-siteFoster City, California, United States
Job Summary
Lead and grow multiple engineering teams spanning AI-powered agents, test infrastructure, and data pipelines, managing managers and senior engineers accountable for delivery and quality. Set a unified, prioritized roadmap balancing new AI capabilities with operational needs, then design and enforce architecture, quality gates, and release processes to ensure tools remain validated, secure, and reliable in production. Partner cross-functionally with engineering, operations, and business leadership to align priorities, scope integrations, and drive adoption of new tooling. Demo team tools to internal stakeholders, attract new customers, and continuously improve planning, release management, and reporting processes to ship tools predictably at scale.
Required Qualifications
- 6-8+ years of experience in software engineering or applied AI
- experience managing managers and/or multiple engineering teams
- accountability for delivery and quality across an organization
- Solid, practical knowledge of LLMs and applied AI
- experience identifying and delivering AI-driven solutions to real business problems
- Experience designing and shipping production AI agent or automation systems
- experience defining architecture, tool/integration contracts, and validation processes
- Experience with test infrastructure, data pipeline design, and process automation
- experience recognizing where AI/LLM techniques can improve or extend these systems
- Proven track record leading cross-functional programs
- presenting to senior stakeholders
- aligning priorities and driving adoption across teams and functions that don't report to you
Desired Qualifications
- Experience operating AI-driven automation or triage tools in production with measurable quality/accuracy metrics
- Background in complex, safety-critical, or high-uptime operational environments
- Experience managing distributed or contractor engineering teams
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