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Etihad AirwaysPosted 1 week ago

Senior Manager, Social Media - UAE Nationals Only

On-siteAbu Dhabi, Abu Dhabi, United Arab Emirates

Full TimeSenior LevelLarge

Job Summary

Develop and execute Etihad's global social media strategy aligned with brand and commercial objectives, creating a comprehensive playbook to drive engagement and win in competitive digital landscapes. Lead a team of specialists while managing agency partnerships, ensuring real-time coverage for high-profile events and influencer collaborations. Oversee content calendars, optimize performance through analytics, and translate social metrics into actionable business insights for senior stakeholders. Define brand strategy across channels to maintain a consistent, premium presence while fostering a culture of innovation and continuous improvement within the social media function.

Required Qualifications

  • 10+ years of experience in social media, digital marketing, or content strategy
  • Experience operating in complex, global organisations with multiple stakeholders and market considerations
  • Demonstrated success leading, inspiring, and developing high-performing social media teams
  • Strong stakeholder management skills
  • A collaborative and proactive mindset
  • Strong strategic acumen
  • Deep understanding of how social media contributes across the marketing funnel
  • Experience using data, insights, and performance metrics to inform decision-making
  • Proven ability to lead complex projects
  • Experience managing and maximising relationships with creative, social media, influencer, and media agency partners
  • Strong organisational skills
  • Advanced knowledge of social media publishing, measurement, analytics, and social listening platforms
  • Strong understanding of paid social strategies and digital performance marketing
  • Familiarity with SEO principles
  • Bachelor's degree in Marketing, Communications, Digital Media, Business, or a related discipline
  • Excellent written and verbal communication skills in English

Desired Qualifications

  • Experience within aviation, travel, hospitality, luxury, or lifestyle brands
  • Working knowledge of Adobe Creative Suite tools such as Photoshop or Illustrator
  • Arabic language proficiency

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