Senior Manager Security and Safety

Provide strategic and operational leadership for a 24/7 Global Security Operations Center, ensuring continuous monitoring, incident detection, and coordinated response across CDW's global enterprise. Lead enterprise incident and crisis management activities, including threat assessment, executive notifications, cross-functional coordination, and post-incident reviews. Facilitate executive crisis management bridge calls using the GSOC as the central coordination vehicle, aligning C-suite leadership and driving timely decision-making. Manage intelligence gathering and threat monitoring efforts, leveraging Genetec and Operations Center platforms to integrate internal data, open-source intelligence, and law enforcement feeds into actionable assessments. Oversee GSOC staffing models, scheduling, training, and performance management to maintain operational readiness and analyst effectiveness. Manage GSOC technology platforms and tools, including monitoring systems, access control, video management, and mass notification solutions. Develop and manage GSOC budgets, vendor contracts, and service-level agreements, ensuring fiscal accountability and operational value. Partner with business units, IT, Legal, and Business Continuity to align security operations with enterprise priorities. Ensure compliance with internal policies, regulatory requirements, and industry best practices while supporting ISO audits and risk assessments. Lead after-action reviews and lessons-learned initiatives to strengthen preparedness and organizational resilience. Manage the Travel Safety Program enterprise-wide and coordinate with federal, state, and local law enforcement agencies for assistance during emergencies.