Senior Manager, Revenue Architect
$174,000–$250,000 year
On-site · New York City, New York, United States
Job Summary
Enterprise Revenue Architect leadership role focused on guiding large enterprise customers through revenue transformation using Gong’s AI Operating System. Responsibilities include recruiting and developing a high-performing team of Revenue Architects, partnering with senior GTM leaders to modernize revenue operations, overseeing workflow architecture from current-state processes to AI-driven workflows, driving adoption and change management across enterprise accounts, and owning renewal and expansion strategies with cross-functional collaboration. Emphasis on coaching senior stakeholders, delivering measurable ROI, and achieving retention and growth across financial services and healthcare industries. Annual OTE ranges from $174,000 to $250,000 USD.
Required Qualifications
- 2+ years of direct people management experience leading Customer Success, Account Management, or Professional Services teams in a B2B SaaS company
- 6–10+ years of total proven experience in customer-facing roles (CSM, AM, Implementation, or similar)
- Experience working with Financial Services or Healthcare customers, or professional work experience in those industries
- Proven track record of coaching others to own relationships with senior (VP and C-suite) stakeholders and lead value/ROI conversations
- Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives
- Excellent communication, negotiation, and presentation skills, with the ability to influence at the leadership level
- Data-driven mindset with a focus on delivering measurable outcomes and tracking team-wide KPIs
- Passion for driving customer outcomes and contributing to a high-performing and accountable work culture
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