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Intuitive SurgicalPosted 1 month ago

Senior Manager, Reimbursement Operations & Field Market Access - ION

RemoteUnited States

Full TimeSenior LevelEnterpriseMedical Device

Job Summary

Develop value dossiers, manage payer advisory boards, and coordinate key account engagements while generating billing guides, coding tip sheets, and provider education materials. Serve as the primary tactical interface with providers and payers to manage vendor relationships, oversee code implementation logistics for CPT/HCPCS/ICD-10 changes, and execute field campaigns for reimbursement specialists. Translate upstream payment policy developments into actionable field tools and maintain compliance-accurate reimbursement estimation tools for sales teams. Support code acquisition activities and monitor coverage policies including MAC LCDs and commercial payer guidelines.

Required Qualifications

  • 4 year degree
  • 6+ years of progressive experience in medical device or pharmaceutical reimbursement, field market access, or payer relations
  • Direct experience developing billing guides, coding tip sheets, and provider reimbursement education materials
  • Strong working knowledge of CPT, HCPCS, ICD-10 coding systems and hospital billing workflows (OPPS, ASC, physician office)
  • Experience managing payer relationships, developing value dossiers, and executing advisory boards
  • Demonstrated ability to work closely with sales and marketing teams in a commercial support capacity
  • Strong project management skills; ability to manage multiple simultaneous deliverables across products
  • Current proof of vaccination against certain diseases including COVID-19
  • Not residing in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee

Desired Qualifications

  • CPC (Certified Professional Coder) certification
  • Experience with field reimbursement team management (outsourced or in-house)
  • Familiarity with FCA/AKS compliance requirements for manufacturer-provided reimbursement guidance
  • Experience with business intelligence platforms

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