Senior Manager, Program Management Office (PMO)
On-siteAustin, Texas, United States
Job Summary
Lead the Marketing PMO vision and operating model to drive operational excellence across global initiatives. Define standardized project management methodologies, governance frameworks, and KPIs while building a high-performing team of program and project managers. Manage the full portfolio of marketing technology tools, campaigns, product launches, and events (virtual and in-person) to ensure on-time, on-budget delivery with measurable business impact. Establish prioritization frameworks that balance capacity, timelines, and impact across competing initiatives while optimizing end-to-end workflows from planning through measurement. Serve as the primary liaison between marketing leadership, Product Business Units, and functional teams to translate strategies into scalable execution. Partner with analytics to define dashboards and reporting standards that provide real-time visibility into portfolio health and ROI.
Required Qualifications
- 8+ years of experience in program management, PMO leadership, or marketing operations
- at least 5 years leading a PMO
- Experience supporting global marketing organizations or marketing operations
- Strong understanding of marketing workflows, campaign management, and go-to-market processes
- Proven ability to manage complex, cross-functional initiatives at scale
- Experience with project management and collaboration tools (e.g., Asana, Jira)
- Exceptional stakeholder management and executive communication skills: able to clearly convey information to diverse stakeholders, both verbally and in writing
Desired Qualifications
- Experience in B2B SaaS or high-growth technology environments
- Prior ownership of global marketing operations or GTM execution functions
- PMP, PgMP, or similar certification
- Familiarity with Agile and hybrid delivery methodologies
- Experience building PMO functions from the ground up or scaling existing teams
- Strong understanding of integrated marketing campaigns including experience managing projects that include large events, paid digital, organic social, PR, customer community, email promotion, etc.
- Strong analytical and problem-solving abilities
- Experience successfully partnering with cross-functional departments such as Corporate Marketing, Product Marketing, Channel, and Demand Generation
- Clear decision-making skills; you are someone who naturally steps up and takes ownership of all aspects of a campaign or event
- Strong ability to operate with a people-first mindset, including both internal and external stakeholders
- History of building trust across teams through written and verbal communications
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