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RakutenPosted 1 month ago

Senior Manager, Program Management Office (PMO) – PMO Section, Corporate IT Infrastructure Department (CITID)

On-siteTokyo, Tokyo, Japan

Full TimeSenior LevelEnterprise

Job Summary

Own and govern the overall CITID project portfolio, driving prioritization, planning, and execution of strategic initiatives aligned with business and technology objectives. Lead and mentor project managers within CITID to establish governance frameworks, delivery best practices, and a culture of accountability. Act as a trusted advisor to CITID leadership on project investments, risks, and priorities while facilitating executive reviews and steering committees. Oversee complex, cross-functional programs spanning infrastructure modernization, workplace technology, security, and AI/automation initiatives. Remove organizational roadblocks to ensure successful delivery and timely decision-making across global infrastructure services.

Required Qualifications

  • 10+ years of experience in Program Management, PMO, or IT Project Management
  • 5+ years of people management experience leading project managers or PMO teams
  • Proven experience managing large-scale enterprise technology portfolios and strategic programs
  • Strong leadership, stakeholder management, and executive communication skills
  • Experience establishing governance frameworks and driving organizational change
  • Business-level English communication skills

Desired Qualifications

  • Experience in Corporate IT Infrastructure, Digital Workplace, Cloud, or Enterprise Technology domains
  • Experience in multinational or global organizations
  • PMP, PgMP, PRINCE2, Agile, or equivalent certifications
  • Experience leading enterprise-wide transformation programs
  • Japanese language capability is a plus

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