Senior Manager, Professional Membership
$84,000–$94,000 year
Remote · United States or New York City, New York, United States
Job Summary
Senior Manager, Professional Membership is responsible for driving revenue growth and advancing the value proposition of healthcare professional membership. This includes enhancing the healthcare professional experience, managing benefits of membership and driving engagement, and designing effective recruitment and retention strategies. The role is hybrid with 2 days/week in the New York City office and 3 days/week remote; collaborates with marketing agency and cross-functional teams to recruit and retain professional members, manages member onboarding and benefit delivery, and analyzes membership data to inform strategy.
Required Qualifications
- Bachelor’s Degree in Marketing, Communications or related field required
- 5+ years of experience with a membership program, preferably for medical professionals
- Strong product and service marketing experience, with B2B marketing or nonprofit experience preferred
- Digital and direct mail marketing experience
- Excellent written/verbal communication skills, strong attention to detail and project management, marketing savvy and advanced computer skills with web expertise
- Ability to conduct market research, define a value proposition and implement tactics
- Ability to coordinate and administer multi-faceted programs and projects; multi-task and work independently and efficiently under deadline; maintain quality focus, work effectively with and gain input from various audiences
- Proven experience and ability to deal professionally with volunteers and collaboratively with a team
- Ability to work regular business hours
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