Senior Manager - Product Management, Core Platform Lead, Enterprise Document Management Platform
$182,500–$208,300 year
On-siteChicago, Illinois, United States or New York City, New York, United States
Job Summary
Own the vision and roadmap for the core platform, balancing near-term operational excellence with long-term modernization priorities. Lead multiple engineering teams to design and deliver platform features serving diverse enterprise stakeholders while driving self-service strategies for independent use case management. Define standards for onboarding, API contracts, and incident management to ensure robust data governance, compliance, and architectural integrity at enterprise scale. Drive continuous improvement in API performance and usability while maintaining strong stakeholder relationships across lines of business and platform teams. Manage the foundational platform strategy for over 15 billion customer-related documents powering critical servicing and regulatory compliance.
Required Qualifications
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and 4...
- Own the vision and roadmap for the core platform balancing near-term operational excellence with long-term modernization priorities
- Lead multiple engineering teams to design and deliver platform features that serve a diverse base of enterprise stakeholders
- Drive our self-service strategy to enable intent owners to independently configure, onboard, and manage their use cases without platform team dependency
- Define and manage how use cases interact with the platform by setting clear standards for onboarding, API contracts, and incident management
- Drive continuous improvement in platform API performance, usability, and operational efficiency at enterprise scale
- Ensure the platform meets enterprise data governance, compliance, and architectural standards as requirements evolve
- Build and maintain strong stakeholder relationships across the LOBs and platform teams that depend on our infrastructure
- The ideal candidate thrives in ambiguity and can take broad, undefined problem statements and drive them to solutions through cross-functional leadership and rigorous discovery
Desired Qualifications
- Experience translating business strategy and analysis into consumer facing digital products
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