Senior Manager, Process Management

Capital OnePosted 1 week ago

$163,900–$187,100 year

On-siteRichmond, Virginia, United States or McLean, Virginia, United States

EXPIREDRichmond, Virginia, United States or McLean, Virginia, United StatesOn-siteFull Time$163,900–$187,100 yearSenior LevelEnterprise

Full TimeSenior LevelEnterprise

Job Summary

Monitor, report, and plan process improvement or redesign initiatives while defining and managing process controls. Identify opportunities to streamline, automate, and enhance data management practices, then implement improvements through collaboration with other groups. Work with team members to develop robust risk management processes and analyze data to proactively identify risks and trends. Consult on well-managed processes, customer experience, and risk management for new intents, partnering with Product, Technology, and Intent Owners to achieve desired outcomes. Create and validate processes, design metrics to measure efficiency, and track process breakdowns to ensure flawless execution.

Required Qualifications

High School Diploma, GED, or equivalent certification
At least 6 years of Process Management or Risk Management experience
At least 4 years of experience in Continuous Improvement methodologies
At least 2 years of experience in people management
Strong analytical skills
Attention to detail
Ability to adapt to a dynamic agile environment
Strong leadership skills
Ability to drive and motivate a team
Ability to effectively communicate and influence partners across the company and across multiple levels of the organization
Self-starter who knows when to work independently and collectively to meet task deadlines and specifications
Keen ability to navigate 'white space' or ambiguous situations
Collaborative team player attitude with an ability to positively shape and influence effective organizational outcomes
Eager to periodically participate in other special projects for the team
Savvy with providing consultation about the design, implementation, and operating effectiveness of IT and business application control activities
Passionate about organizational design, development, and effectiveness
Appreciative of organizational science and theoretical frameworks that prescribe how to achieve optimal organizational results
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects
Must be able to improve company processes in the past, resulting in saving time and resources for the company
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization
Must be able to effectively lead and coach others
Must be able to effectively communicate and influence partners across the company and across multiple levels of the organization

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