Senior Manager, People Experience
$131,800–$178,300 year
Hybrid · Cambridge, Massachusetts, United States
Cambridge, Massachusetts, United StatesHybridFull Time$131,800–$178,300 yearSenior LevelNot SpecifiedEnterprise
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Job Summary
Role partners with managers across Expertise Areas to strengthen leadership capability, elevate performance, foster collaboration, inclusion, integrity, and accountability. Provides coaching on leadership, performance issues, PIPs, case management using ServiceNow, employee relations, discipline, offboarding support, and support to enterprise performance and compensation cycles.
Required Qualifications
- 5-10 years Human Resources experience required
- Experience with HR Generalist work, Employee Relations and Performance Management preferred
- Strong working knowledge of employment law and HR best practices
- Proven ability to manage complex employee situations with discretion and neutrality
- Exceptional communication and influencing skills, with experience providing manager coaching and development
- Demonstrated high emotional intelligence and sound judgement with the ability to make decisions with empathy as well as discipline to ensure consistency
- Able to operate in a disciplined environment with an eye to data integrity and high quality case management
- Able to leverage case management systems (ServiceNow a plus) and analyze data trends for ongoing continuous improvement
Desired Qualifications
- 5-10 years Human Resources experience required
- Experience with HR Generalist work, Employee Relations and Performance Management preferred
- Strong working knowledge of employment law and HR best practices
- Proven ability to manage complex employee situations with discretion and neutrality
- Exceptional communication and influencing skills, with experience providing manager coaching and development
- Demonstrated high emotional intelligence and sound judgement with the ability to make decisions with empathy as well as discipline to ensure consistency
- Able to operate in a disciplined environment with an eye to data integrity and high quality case management
- Able to leverage case management systems (ServiceNow a plus) and analyze data trends for ongoing continuous improvement
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