Senior Manager, Orthopaedic Operations
On-sitePinehurst, North Carolina, United States
Job Summary
Drive strategic, operational, and financial leadership for the orthopaedic service line, overseeing day-to-day functions across clinical and clerical areas. Identify, design, and implement initiatives such as recovery services and durable medical equipment programs to increase revenue and enhance patient care. Manage one Orthopaedic Manager and lead Orthopaedic Leads, ensuring accountability for staff performance, engagement, and outcomes. Monitor key performance indicators including productivity, access, patient flow, and financial metrics while developing and managing service line budgets. Partner with physician leaders to evaluate performance, support clinical excellence, and standardize workflows for continuous quality improvement. Serve as a key liaison between orthopaedics and other specialties within the multispecialty clinic to foster collaboration.
Required Qualifications
- Bachelor's degree
- Minimum of 7–10 years of progressive operational and management experience
Desired Qualifications
- master's degree in healthcare administration, business administration, or related field
- significant experience in healthcare, orthopaedics and/or surgical services
- Demonstrated success leading complex organizations with multi-level management structures
- Strong strategic, financial, and operational acumen
- Proven ability to manage leaders and lead through influence and collaboration
- Experience developing and implementing growth initiatives and new service offerings
- Excellent communication, analytical, and problem-solving skills
- Ability to work effectively with physicians, executives, and multidisciplinary teams
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