Senior Manager, Market, Customer & Category Insights
$118,000–$147,500 year
HybridSaint-Hubert, Quebec, Canada
Job Summary
Senior Manager, Market, Customer & Category Insights will extract, integrate, and communicate relevant information from various data sources to support cross-functional teams in their business decisions. You will participate in cross-functional meetings to discuss challenges, opportunities, and action plans for our categories, brands, and customers, and present insights and recommendations to cross-functional teams and senior leadership. You will support analytical development and autonomy, maintain best practices across the organization for planning and deployment of market, customer, and category insights, develop the team’s continuous training, guide project prioritization, manage data-purchase budgets, and oversee vendor relationships. Occasional travel and bilingual French/English proficiency are required. Flexible remote work options are offered along with comprehensive benefits and compensation, including annual bonus and pension contributions.
Required Qualifications
- Bachelor’s degree in Business Administration or related field
- MBA asset
- Minimum of five (5) years of experience as a customer and category insights specialist
- Experience managing staff
- Strong proficiency with Microsoft Office Suite, JDA Space Planning, Workstation Plus, retailer data systems (loyalty/POS) and consumer research
- Excellent command of both French and English, spoken and written
- Availability for occasional travel
- Strong knowledge of tools: Office Suite, JDA Space Planning, Nielsen IQ, retailer data systems (loyalty/POS), and consumer research
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