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HelloFreshPosted 1 month ago

Senior Manager, Long-Term Planning

$110,600–$118,000 year

HybridToronto, Ontario, Canada

Full TimeSenior LevelEnterpriseE-commerce

Job Summary

Lead the design and implementation of a structured monthly Sales & Operations Planning (S&OP) process for the US market, leveraging the Canadian model as a reference point. Own the long-term view of end-to-end plans from 16 to 52 weeks, collaborating with Network, Demand, and Fulfillment counterparts to assess risks and support initiatives like "Project 500." Act as the primary cross-functional liaison to identify and resolve long-range constraints, translating planning impacts into P&L quantification for inventory, cost, and service levels. Facilitate monthly review meetings, drive escalation processes for footprint and labor decisions, and define key performance indicators for planning accuracy. Partner with global counterparts to standardize operating models and support the transition from manual tools to an integrated Advanced Planning System.

Required Qualifications

  • 6+ years of experience in Supply Chain Planning, S&OP, Network / Operations Strategy, or related positions that require cross-functional collaboration in the intersection between strategy and operations
  • Strong experience facilitating S&OP / IBP cycles, including executive presentations and conflict resolution
  • Excellent quantitative and analytical skills - able to gather, organize, analyze, visualize, and present data to enable decision-making
  • Experience implementing, managing or working with Advanced Planning Systems (APS) (e.g., OMP, Blue Yonder, SAP IBP, Kinaxis) and managing the 'build vs. buy' decision process
  • Proficiency in spreadsheet applications, such as Microsoft Excel and Google Sheets, with preference for ability to automate within spreadsheets
  • Bachelor's / Master's degree in Engineering, Business, Supply Chain, or a related field; strong mathematical/statistical skills
  • Ability to work as an Individual Contributor who leads through influence across cross-functional stakeholders (Operations, Logistics, Procurement, Finance, Product)
  • Strong verbal and written communication abilities - able to convey the most important information to stakeholders, and to be effective in both technical and non-technical (business) situations
  • Minimum of 2 days in office per week

Desired Qualifications

  • Experience with OMP, Blue Yonder, SAP IBP, or Kinaxis
  • Ability to automate within spreadsheets

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