Senior Manager Learning Capability Acceleration
On-siteHershey, Pennsylvania, United States
Job Summary
Develop and execute Hershey's enterprise strategy and multi-year roadmap for a primary research capability and learning ecosystem grounded in AI-enabled intelligence. Identify high-impact primary research opportunities where emerging methodologies, learning models, and external partnerships strengthen enterprise insight capabilities and business decision-making. Build scalable systems, frameworks, and playbooks that improve how teams leverage consumer, shopper, commercial, market, and competitive intelligence to influence business outcomes. Partner with Consumer & Commercial Intelligence leaders and cross-functional teams to identify capability gaps and develop practical learning roadmaps aligned to enterprise growth priorities. Accelerate adoption of AI-enabled intelligence solutions, advanced research methodologies, and automation tools that improve the speed, quality, and impact of business recommendations.
Required Qualifications
- 7+ years of progressive experience in consumer insights, market research, commercial intelligence, strategy, analytics, foresight, capability building, organizational learning, transformation, or related disciplines
- Demonstrated expertise in primary research methodologies and applying consumer, shopper, market, commercial, or competitive intelligence to solve business challenges and influence strategic decisions
- Experience building enterprise capabilities through learning programs, enablement initiatives, adoption strategies, or organizational transformation efforts
- Experience developing strategic roadmaps, operating models, insight ecosystems, external partnerships, research programs, or capability-building initiatives
- Demonstrated success driving change management, stakeholder engagement, and adoption of new tools, methodologies, processes, and ways of working within a matrixed organization
- Bachelor's degree
Desired Qualifications
- Experience with AI-enabled research tools, advanced analytics, business intelligence platforms, consumer research technologies, knowledge management systems, digital learning solutions, or related technologies
- Advanced degree in Marketing, Consumer Insights, Market Research, Business, Analytics, Organizational Development, Behavioral Science, Strategy, Learning, or a related field
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