Senior Manager – Information Technology (TIS)
On-siteHyderabad, Telangana, India
Job Summary
Develop and execute DESRI's enterprise IT roadmap aligned with business objectives, establishing the internal IT operating model, governance structure, and policies. Build, mentor, and lead a high-performing global IT team across the U.S. and India while managing relationships with external vendors and consultants. Oversee enterprise technology infrastructure, including networking, cloud services (Microsoft Azure), identity management, and collaboration platforms, ensuring reliable, secure, and scalable services across multiple office locations and remote employees. Lead cybersecurity strategy, incident response planning, and business continuity programs to ensure compliance with regulatory and audit requirements. Partner with Human Capital, Finance, Legal, and other teams to optimize technology solutions and workflows, while managing the IT budget and establishing IT service management processes.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
- 8-10 years of progressive IT leadership experience, including responsibility for enterprise infrastructure, cybersecurity, and end-user support functions
- Experience leading IT operations in a multi-site, cross-border environment, including support for geographically distributed operating assets, remote facilities, and corporate offices across multiple jurisdictions
- Experience building, scaling, or transforming internal IT organizations
- Demonstrated success managing distributed or global technology teams
- Strong understanding of cloud infrastructure, identity and access management, endpoint management, networking, and cybersecurity best practices
- Hands-on experience deploying and managing enterprise workloads in Microsoft Azure
- Experience managing enterprise SaaS ecosystems, including Microsoft 365 and related collaboration technologies
- Proven ability to communicate effectively with executive leadership and non-technical stakeholders
- Strong project management, vendor management, and budgeting experience
Desired Qualifications
- Experience supporting rapidly growing organizations
- Familiarity with cybersecurity frameworks such as NIST or ISO 27001
- Experience implementing AI-enabled productivity tools and automation solutions
- Relevant certifications such as CISSP, CISM, PMP, ITIL, Azure, AWS, or equivalent
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