Senior Manager, Global Incident Response & Travel Risk (Remote)
$132,400–$251,600 year
RemoteUnited States
Job Summary
Lead global incident response coordination, ensuring timely triage, escalation, communication, and resolution across all businesses and regions. Oversee integration of travel risk monitoring, assessments, and intelligence into the incident management process to support employee safety, security, and continuity. Drive development, maintenance, and continuous improvement of global response frameworks, playbooks, and standard operating procedures. Serve as a liaison with internal partners, including business leaders during incidents and high-risk travel events. Conduct after-action reviews, provide strategic insights, assess performance, identify gaps, and strengthen readiness. Execute program implementation and compliance at joint venture locations, ensuring alignment to enterprise program and travel risk expectations. Analyze information from the monitoring team to triage global events and coordinate incident and high-risk travel responses. Conduct ongoing risk assessments, traveler support, and operational reviews tied to global mobility and geopolitical conditions. Partner amongst teams to advance global monitoring, preparedness, and response capabilities, and support enterprise initiatives.
Required Qualifications
- U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required
- U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
- DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1
- Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience
- The ability to obtain and maintain a secret U.S. government issued security clearance is required
- Experience in global intelligence monitoring, geopolitical risk analysis, or travel security operations
- Experience leading high-risk incident or crisis responses with senior-level visibility
- Experience in leveraging data and technology platforms for monitoring, analysis, and decision support
Desired Qualifications
- Experience working within a complex global organization, preferably in aerospace, defense, or similarly regulated environments
- Strong ability to translate operational insights into executive-level communications, dashboards, and briefings
- Professional certification such as CBCP or equivalent crisis/continuity credentials
- Experience developing cross-functional global programs or enterprise-wide frameworks in resilience, security, or risk
- Demonstrated expertise in coordinating cross-functional response efforts in complex, fast-moving environments
- Strong analytical skills with the ability to synthesize intelligence, assess risk, and provide actionable recommendations to senior leaders and stakeholders
- Proven ability to develop and maintain response plans, playbooks, and operating procedures at an enterprise scale
- Exceptional communication skills, with experience delivering clear, timely, and concise information during incidents
- Ability to build strong relationships and collaborate effectively with global partners across businesses, functions, and regions
- Experience conducting after-action reviews, preparing governance reporting, and driving continuous improvement initiatives
- Ability to work effectively under pressure, manage multiple concurrent events, and make sound decisions in ambiguous or high-risk situations
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