Senior Manager, Facilities Operations, U.S. (R5591)
On-siteDallas, Texas, United States
Job Summary
Own day-to-day and lifecycle performance across the U.S. facilities portfolio after formal project turnover, establishing a regional operating model for West, Central, and East locations with clear site accountability. Develop annual site operating plans, service models, and staffing approaches based on site tier, mission criticality, and risk, while serving as the senior U.S. escalation point for facility reliability, workplace service, landlord, vendor, and site-continuity issues. Establish consistent asset registers, preventive-maintenance programs, work-order practices, and critical-spares strategies, setting service levels for critical systems and employee requests. Identify infrastructure risks early, drive root-cause analysis for recurring failures, and lead post-occupancy stabilization and defect closure. Lead and coach regional Facilities teammates, manage IFM and specialist providers through scopes and scorecards, and build trusted relationships with site leaders to translate business demand into clear operating plans. Own the U.S. Facilities operating plan, budget inputs, forecast, and variance explanations in partnership with Finance, ensuring vendors and contracts follow procurement requirements. Provide operational requirements during site selection, design, and project delivery, partnering with EH&S and Security to maintain emergency and continuity readiness.
Required Qualifications
- Bachelor's degree or equivalent practical experience in facilities management, engineering, operations, construction, business, or a related field
- 12+ years of progressive experience in facilities management, integrated facilities management, corporate real estate operations, engineering operations, or a comparable field
- 5+ years leading complex multi-site or regional operations, including direct people leadership and management of outsourced service providers
- Experience operating facilities that support manufacturing, engineering, laboratories, aviation, critical infrastructure, secure environments, or other technically complex work
- Demonstrated ownership of operating budgets, forecasts, contracts, vendor performance, service levels, and facility risk
- Strong working knowledge of maintenance, building systems, preventive maintenance, work-order management, asset lifecycle, and incident response
- Proven ability to build teams, standardize operations, and drive accountability across geographically dispersed locations
- Executive-level communication and judgment, with the ability to translate technical and operational issues into clear business decisions
- Ability to travel frequently across the United States and respond to time-sensitive facility priorities as required
Desired Qualifications
- Experience in aerospace, defense, advanced manufacturing, autonomous systems, technology, or another high-growth regulated environment
- Experience with SCIFs, classified environments, hangars, high-bay spaces, production facilities, or 24/7 critical operations
- Experience establishing a regional operating model or scaling Facilities operations across a rapidly growing portfolio
- Familiarity with CMMS/EAM, IWMS, service-management, building-automation, business-intelligence, and financial systems
- CFM, FMP, CPMM, IFMA, engineering, project-management, or related professional credential
- Experience leading major vendor transitions, IFM sourcing, commissioning, or project turnover
- Current or prior security clearance, or experience operating in controlled-access environments
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