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LifelancerPosted 1 month ago

Senior Manager- Epic Training Environment & Content Strategy

$67,900–$199,144 year

RemoteUnited States

Full TimeSenior LevelBachelors DegreeSmall

Job Summary

Oversee training environment strategy, structure, and governance across implementations while managing the intake, prioritization, and execution of MST build and rebuild requests. Serve as the primary liaison between business units, Clinical Informatics, and IT to ensure all training content aligns with system workflows and deployment timelines. Establish standards for documentation and job aids, monitor environment readiness to identify risks, and lead continuous improvement efforts related to training processes. This role supports high-impact enterprise initiatives at CVS Health, ensuring consistency and scalability across educational materials.

Required Qualifications

  • Bachelor's degree or equivalent experience
  • 7+ years of experience in clinical informatics, healthcare IT, or enterprise training
  • Epic certification
  • Hands-on experience with MST build and MST rebuild processes
  • Demonstrated experience developing training materials and documentation at scale
  • Strong project management, prioritization, and stakeholder management skills
  • High attention to detail and commitment to quality

Desired Qualifications

  • Experience supporting enterprise EHR implementations
  • Experience developing governance models and standardized processes
  • Strong collaboration across technical and operational teams

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