Senior Manager
On-siteNew Delhi, Delhi, India
Job Summary
Lead delivery for Promotions and Loyalty Services platforms, ensuring quality, performance, and client outcomes across software development, QA, and engineering operations. Own delivery quality, timelines, KPIs, compliance, and risk mitigation while managing multi-disciplinary teams to drive capability building and foster culture. Act as the primary engineering contact to run reviews, manage risks, and build trusted-advisor positioning with global stakeholders. Partner on new opportunities, lead solution design, and maintain estimation frameworks to identify growth opportunities. Align with internal leadership, collaborate across workstreams, and represent the team in leadership forums.
Required Qualifications
- 14+ years in professional software engineering
- 5+ years in engineering management
- Technical fluency in JavaScript (ES6+)
- Node.js
- MySQL (or similar)
- RESTful API development
- integration
- microservices architecture
- Frontend technologies: HTML5, CSS3, Vue.js (or similar)
- Version control (Git, GitHub)
- CI/CD practices
- Strong understanding of system architecture
- design principles
- engineering best practices
- Proven leadership in scaling engineering organizations
- client and stakeholder management with global teams
- Excellent communication, influence, and collaboration skill
- Experience with pre-sales, scoping, estimation, and account growth
- People leadership: hiring, performance management, career development
- Bachelor's degree in Computer Science or related field (or equivalent hands-on experience)
- Likely standard business hours in India (IST) with occasional overlap for US/EMEA clients
- Location: DGS India - Mumbai - Thane Ashar IT Park
- Time Type: Full time
- Contract Type: Permanent
Desired Qualifications
- Perl experience in production environments
- Java (Spring/Spring Boot, Hibernate)
- AWS or other cloud platforms
- QA leadership, automation strategy, and test frameworks
- Containerization (Docker, Kubernetes) and DevOps practices
- Domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms
- Experience in global services / consulting / digital agency environments
- Strong documentation and executive communication skills
- Cloud certifications (AWS, Azure, GCP)
- Scrum/Agile certifications
- DevOps-related certifications
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