Senior Manager, Deal Desk
$240,000–$300,000 year
RemoteUnited States or San Francisco, California, United States
Job Summary
Lead and develop a small Deal Desk team while remaining a hands-on operator, supporting Ramp's most strategic and complex commercial opportunities. Own the Deal Desk function by partnering with Sales, Finance, Legal, Revenue Operations, Product, and Billing to structure creative commercial solutions across pricing, contract terms, and payment structures. Design and improve approval frameworks, pricing guardrails, and deal governance to enable the business to move quickly and consistently. Own the end-to-end deal approval process across Salesforce, CPQ, contracting, and downstream financial systems while driving automation and process improvements across Deal Desk workflows. Leverage data to identify trends, improve operational performance, and inform commercial decision-making. Build scalable playbooks, documentation, and enablement to improve consistency and help the Deal Desk operate as a strategic partner.
Required Qualifications
- 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Strategic Finance, Commercial Operations, or a related function
- experience supporting complex commercial transactions at a high-growth technology company
- Deep expertise across pricing, deal structuring, contracting, approvals, and the quote-to-cash lifecycle
- Experience partnering directly with Sales leadership on complex enterprise deals and non-standard commercial structures
- Experience leading or mentoring high-performing team members while remaining a hands-on operator
- Strong commercial judgment, analytical problem-solving skills, and a systems-oriented mindset
- Exceptional written and verbal communication skills
- ability to influence cross-functional stakeholders and senior leaders
- Actively leverages AI tools as a core part of daily work
- hands-on experience applying tools like Claude Code to automate workflows, accelerate analysis, and improve decision-making
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