Senior Manager Data Center Hardware Support (Sydney Location)

Manage teams conducting end-to-end hardware installation and troubleshooting while overseeing network communications and solutions implementation. Oversee data centre, customer, and regional operations to address complex trends and ensure documented problem resolutions. Determine training scopes to advance less experienced technicians and refine their skill sets. Lead collaboration between service, development teams, and external vendors to resolve highly complex technical problems, providing subject matter expertise on downstream implications.