Senior Manager Customer Success Management
On-site · Sydney, New South Wales, Australia
Job Summary
Senior Manager Customer Success Management responsible for ensuring the success and satisfaction of Retail software customers by understanding their business models, success strategy and operational needs; builds strong relationships with key stakeholders and identifies opportunities for growth and value creation; collaborates with Account Management to grow the business while maximizing gross profit and gross margin; supervises and coordinates complex software project implementations and high-scale SaaS deployment processes.
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