Senior Manager, Credit Insights
On-siteLondon, England, United Kingdom
Job Summary
Lead a team of two analysts by setting analytical priorities, supporting their development, and embedding a culture of insight-led decision-making. Deliver deep portfolio insight across asset quality, customer behaviour, vintages, trends, and emerging risks to identify key drivers behind performance. Shape portfolio monitoring and management information, including macroeconomic and bureau-based analysis, ensuring senior stakeholders have a clear view of risk. Partner with Credit Risk, Finance, Commercial, and Operations to translate complex analysis into clear recommendations that influence strategic decisions. Champion analytical best practice, data controls, and the effective use of technology across complex initiatives.
Required Qualifications
- Experience leading and developing analysts
- Ability to set direction
- Ability to manage priorities
- Ability to maintain high analytical standards
- Strong understanding of portfolio performance and risk
- Ability to assess asset quality
- Ability to assess customer behaviour
- Ability to assess trends
- Ability to assess changes in portfolio dynamics
- Excellent stakeholder management skills
- Excellent communication skills
- Confidence to present complex analysis clearly
- Ability to influence senior decision-makers
- Strong analytical skills
- Strong problem-solving skills
- Ability to investigate complex portfolio data
- Ability to identify meaningful trends
- Ability to identify drivers
- Ability to identify emerging risks
- Strong data-driven mindset
- Ability to challenge assumptions
- Ability to identify opportunities for deeper insight
- Ability to ensure analytical outputs are accurate
- Ability to ensure analytical outputs are controlled
- Ability to ensure analytical outputs are fit for purpose
Desired Qualifications
- Experience within consumer credit
- Experience within financial services
- Experience within another regulated environment
- Experience working with vintage analysis
- Experience working with portfolio monitoring
- Experience working with trend analysis
- Experience working with customer behaviour analytics
- Exposure to macroeconomic indicators
- Exposure to bureau data
- Understanding of how external factors can influence portfolio performance
- Experience producing management information
- Experience producing governance reporting
- Experience producing insight for senior risk and commercial stakeholders
- Experience using data, analytics and technology to automate or improve reporting and analytical processes
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