Senior Manager, Communications & Content
$130,000–$150,000 year
On-site · San Francisco, California, United States
Job Summary
Senior Manager, Communications & Content responsible for shaping Flexport's narrative across press, blog, social channels, and customer communications. Drive end-to-end PR strategy, media relations, thought leadership, and content development; prep executives for interviews; develop a content calendar aligned with product launches and campaigns; and leverage AI to improve efficiency. Works directly with the CEO & Founder and leadership team to ensure timely, clear, and on-brand messaging across high-visibility moments in global trade, technology, and policy.
Required Qualifications
- 7+ years of experience spanning PR, communications, and content
- Proven media relationships and a track record of landing meaningful coverage in top-tier outlets
- Experience as a communications partner to senior executives (prepping leaders for interviews, developing thought leadership)
- Strong editorial instincts and ability to build a content program from strategy through execution
- Experience owning customer communications in a B2B environment during complex or sensitive moments
- Ability to move fast and manage multiple workstreams
- Familiarity with logistics, supply chain, or trade industry (strong plus) and willingness to learn
- Active use of AI tools to drive efficiencies across content production, media monitoring, research, and workflow automation
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