Senior Manager, Communications & Content
$120,000–$140,000 year
On-site · San Francisco, California, United States
Job Summary
Senior Manager, Communications & Content at Flexport responsible for shaping the company’s narrative across press, blog, social channels, and customer communications. Responsibilities include end-to-end PR strategy, media relations, thought leadership with senior leaders (including the CEO), preparing spokespeople for interviews, creating and executing a content calendar, shaping content across blog, social, website, and webinars, coordinating customer communications during policy changes and service updates, and leveraging AI to improve efficiency in content production, monitoring, and workflows. Requires 7+ years in PR/communications/content, proven media relationships, ability to translate a leader’s vision into public narrative, strong editorial instincts, and experience in B2B customer communications; familiarity with logistics, supply chain, or trade industries is a plus.
Required Qualifications
- 7+ years experience spanning PR, communications, and content
- experience building relationships with reporters/outlets
- experience partnering with senior executives on communications
- ability to write and develop scalable content systems
- experience owning customer communications in a B2B environment
- familiarity with AI tools to drive efficiencies across content production and media monitoring
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