Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)
On-site · Sydney, New South Wales, Australia
Job Summary
Senior Manager – Change Lead (CDD) leads end-to-end risk and compliance uplift initiatives to design, implement and embed AML/CTF customer due diligence processes and controls (initial, ongoing, and enhanced CDD). Drives governance, documentation and stakeholder engagement to ensure regulatory alignment, defensibility to regulators, and sustainability. Collaborates with risk, compliance, legal, operations and technology to integrate CDD controls into business processes, with an emphasis on establishing fit-for-purpose processes and reporting across ICDD, OCDD, and ECDD, and delivering change plans with milestone management. Requires strong leadership, executive communication, and ability to translate regulatory requirements into practical controls; in Australia, based in Sydney, with a minimum three-days-in-office work expectation. The role is a 12-month fixed-term opportunity within Western Union’s Compliance Team, with benefits and inclusive culture.
Required Qualifications
- Bachelor’s or Master’s Degree preferred
- Professional certifications in AML/CTF or risk management (e.g. CAMS or equivalent) highly desirable
- At least 7+ years of experience in AML/CTF compliance
- Experience working in a regulatory setting will be highly desirable
- Leadership experience delivering complex regulatory or financial crime change programs
- Deep practical knowledge of AML/CTF frameworks and regulations, particularly in the areas of CDD
- Strong governance, stakeholder management and executive communication capability
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.