Senior Manager, API and Middleware Engineering
On-siteChicago, Illinois, United States
Job Summary
Lead MuleSoft engineering delivery, middleware support, and integration design while serving as the senior escalation point for complex enterprise integrations and production troubleshooting. Own the middleware platform operating model, including delivery governance, engineering standards, backlog management, and operational maturity across a blended team of internal employees, contractors, and vendor partners. Define reusable integration patterns, API standards, and connectors to improve scalability and reliability, while driving the enterprise API catalog for lifecycle governance and developer adoption. Partner with Enterprise Architecture, Product, Security, and DevOps teams to align priorities, manage dependencies, and execute release coordination through CI/CD and observability frameworks. Balance strategic platform ownership with hands-on technical engagement to enable AI-enabled services and emerging agent/MCP integration frameworks.
Required Qualifications
- Bachelor's degree
- 8+ years of relevant experience
- Strong experience designing, building, and supporting enterprise integrations using MuleSoft Anypoint Platform
- Experience leading middleware, integration, API, platform engineering, or application development teams
- Experience managing blended teams of internal employees, external contractors, and vendor partners
- Strong hands-on technical experience designing and implementing enterprise integrations, APIs, middleware services, and reusable connectivity patterns
- Ability to balance strategic platform leadership with hands-on technical contribution and engineering problem-solving
- Strong vendor management skills, including delivery oversight, quality control, performance management, and standards enforcement
- Strong knowledge of REST APIs, API lifecycle management, API gateways, integration patterns, service contracts, and reusable connector design
- Experience designing scalable enterprise integration platforms emphasizing reusable services, API governance, operational resiliency, and platform engineering best practices
- Experience supporting AI-enabled integrations, agent-based workflows, enterprise service orchestration, or emerging LLM connectivity patterns
- Experience establishing operational governance, engineering standards, and scalable delivery practices across distributed engineering and vendor teams
- Experience with production support, incident response, observability, monitoring, and operational readiness
- Ability to manage technical backlogs, sprint capacity, priorities, estimates, solution designs, and implementation quality
- Strong communication and collaboration skills across architecture, security, infrastructure, application engineering, product, PMO, and QA teams
Desired Qualifications
- MuleSoft certifications, such as MuleSoft Certified Developer or MuleSoft Certified Platform Architect
- Experience with API catalogs, developer portals, API governance, API security, and service-level management
- Experience with Salesforce, CRM, ATS, marketing technology, CLM, or other enterprise platforms
- Experience with CI/CD, DevOps, automated deployments, release governance, API testing, and performance testing
- Experience with AI-enabled enterprise integrations, agentic workflows, MCP concepts, enterprise AI orchestration patterns, or secure API enablement for LLM-based platforms
- Experience with event-driven architecture, asynchronous integrations, enterprise messaging, or modern API platform patterns
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