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Charles SchwabPosted 1 week ago

Senior Manager, AI Solutions & Applied Deployment

On-siteOrlando, Florida, United States or Westlake, Texas, United States

Full TimeSenior LevelEnterprise

Job Summary

Define and drive the real-world application of AI tools and complex solutions, ensuring strategies are actionable and directly support advisors and clients. Engage directly with clients on complex generative and agentic AI strategies, including deep discovery, solution design, and implementation considerations. Evaluate, curate, and operationalize emerging AI capabilities, determining viable strategies and structuring them into repeatable, compliant, firm-ready solutions. Help guide advisor-facing AI deployments, moving firms from initial pilot phases through long-term integration while tailoring approaches to align with firm size and operational structures. Design and evolve AI strategy programs that help RIA firms modernize growth, client service, and operational models. Develop advisor-ready content and frameworks, including tools and resources, that make AI understandable and actionable. Continuously scan the rapidly evolving AI landscape to anticipate what's next and proactively translate innovation into differentiated advisor value. Serve as a trusted deep AI subject matter expert, advising internal teams and advisors on emerging trends, risks, and opportunities in applied AI.

Required Qualifications

  • BA or BS Degree
  • 7–10+ years of experience within the financial services industry, including direct day-to-day engagement with advisors in RIA firms, broker-dealers, and/or related businesses
  • Hands-on experience designing, implementing, and optimizing complex AI solutions, applications, and tactics to address real-world business challenges and drive measurable outcomes
  • Experience with and knowledge of common RIA firm business needs and challenges spanning Business Management, Technology, and Operations
  • Outstanding analytical skills with the ability to think creatively about innovative business and technology solutions
  • Hands-on experience and demonstrated expertise in AI concepts and architectures, including large language models (LLMs), system prompts, agentic AI, generative AI, and related technologies
  • Strong skills in content creation, both written and verbal communication. Able to identify audience needs and develop high-impact, action-oriented tools and resources that address those needs
  • Excellent communication skills that include the ability to translate complex technical concepts into relatable, specific and actionable plans tailored for the audience
  • Exceptional consultative skills with the ability to listen, assess issues, analyze options, solve problems, influence outcomes, and develop win/win solutions
  • Innovation-driven curiosity and demonstrated experience staying on top of trends in AI and the industry, and the ability to identify and articulate a POV on trends to both internal and external audiences
  • Skilled at leading and collaborating with others. Able to explain complicated ideas simply to anyone and make thoughtful decisions and apply sound judgment balancing innovation with impact, effort, risk, and reward
  • Very strong project management skills and high degree of detail orientation
  • Intellectual curiosity, humility, and a growth mindset
  • Must be available for on-site work in the specified location(s)

Desired Qualifications

  • MBA or MA in Computer Science or other field related to AI
  • Experience building complex agentic workflows using mainstream AI platforms and tools
  • Experience working directly with RIA firm leaders in a consultative capacity spanning business management, technology, and/or operations
  • Strong business influence and decision driving skills
  • Proven credibility with peers and senior stakeholders
  • Self-starter with outstanding organizational skills, attention to detail, and follow-through
  • Comfort in a dynamic and fast-moving iterative work environment, with a positive attitude and strong work ethic
  • A strong track record of performance and impact

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