Senior Loss Control Consultant
$110,000–$120,000 year
On-siteMarlborough, Massachusetts, United States
Job Summary
Conduct surveys and services accounts by identifying hazards, evaluating controls, and appraising properties for replacement costs. Develop client-related service plans based on needs analysis, assist with problem resolution, and submit recommendations to mitigate identified risks. Participate in client training, education, and agency visits while providing technical assistance to the claims department. Monitor workload to ensure timely service, meet deadlines, and maintain quality standards across all departments. Act as a resource for specialty areas, mentor others, and contribute to internal training programs.
Required Qualifications
- Minimum of 5-7 years of experience in loss control, risk control, safety management, insurance underwriting support, or a related discipline
- Bachelor's degree (B. A.) in Occupational Safety, Risk Management, Insurance or related field
- Strong knowledge of property, casualty, and workers' compensation exposures and controls
- Familiarity with safety and risk management standards (e.g., OSHA regulations, NFPA codes, ANSI standards)
- Ability to conduct hazard identification, risk assessments, and evaluate control measures
- Knowledge of fire protection systems and property valuation/replacement cost estimating techniques
- Understanding of claims processes and loss analysis
- Ability to analyze complex risk exposures and develop practical, cost-effective recommendations
- Strong problem-solving skills with the ability to support clients in implementing solutions
- Capable of interpreting data, trends, and loss history to inform service plans
- Strong interpersonal and communication skills (written and verbal)
- Ability to present training, lead client education sessions, and deliver technical information clearly
- Proven ability to build and maintain professional client relationships
- Ability to influence and promote safety culture and loss control value
- Strong organizational skills with the ability to manage multiple accounts and priorities
- Ability to work independently, meet deadlines, and maintain quality standards
- Experience developing and managing client service plans
- Ability to work cross-functionally with underwriting, claims, and other departments
- Commitment to continuous learning and staying current with industry trends and regulatory changes
- Active participation in professional organizations (e.g., ASSP, RIMS, NFPA)
- Professional designations such as CSP (Certified Safety Professional), ARM (Associate in Risk Management), CPCU, or equivalent
- Ability to travel to client sites as needed
- Valid driver's license and ability to conduct on-site inspections
Desired Qualifications
- Experience working with multi-line commercial insurance accounts preferred
- Experience mentoring, training, or acting as a technical resource preferred
- Ability to contribute to team initiatives, quality reviews, and internal training programs
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