Senior Living Front Desk Concierge (Brookhaven, Ga) Part-time; Weekends as needed

Job Summary

Required Qualifications

• •21 years of age or older
• •High school diploma or GED
• •Proven customer service experience and skills
• •Must successfully clear a background check, TB skin test or x-ray, and health screening
• •Current CPR certification
• •Must have a valid driver's license
• •Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner
• •Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents
• •Must always be accessible either by phone or email
• •Voice messages and emails are responded to within 24 hours
• •Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents
• •Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards
• •Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times
• •Lifting More than 25 lbs, routinely
• •Lifting More than 50 lbs, occasionally
• •Transfer 150 lb. or greater resident weight
• •Sitting 1 - 3 hours/day
• •Standing 4 - 5 hour/day
• •Walking 2 - 4 hours/day
• •Bend, stoop, squat, and/or twist Repeatedly throughout day
• •Climbing stairs Repeatedly throughout day
• •Reaching 0.5 hour/day arms shoulder level
• •Use of telephone 3 - 4 hours/day
• •Working under pressure 3 4 hours/day
• •Working rapidly for long periods 2 - 3 hours/day
• •Use of keyboard/computer, printer, fax, copier 4 5 hours/day
• •Position requires close work; finger dexterity; adequate hearing and vision (with or without correction)
• •Critical thinking
• •Reading
• •Writing
• •Mathematics
• •Drawing conclusions from written or computer-generated materials
• •Analyzing data or report information
• •Creating methodologies for accomplishing a goal
• •Conducting research
• •Implementing recommendations by coordinating persons and/or other resources
• •Developing plans, procedures, goals, strategies, or processes
• •Clear verbal articulation of the English language

Desired Qualifications

• •Demonstrates proficiency in Microsoft Office and database input
• •Proficiency in computer skills, Microsoft Office & the ability to learn new applications
• •Ability to handle multiple priorities
• •Possess written and verbal skills for effective communication
• •Competent in organizational & time management skills
• •Demonstrates good judgment, problem solving and decision-making skills
• •Ability to make responsible choices, decisions and act in a resident's best interest
• •Ability to work independently without direct supervision by following Orchard Senior Living's procedures and guidelines
• •Makes individual contributions to the success of the business and be a key member of an experienced team
• •Works with integrity; upholds organizational values
• •Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community
• •Maintains positive communication and team collaboration
• •Serves as an ambassador for Orchard at all times
• •Demonstrates ongoing responsibility for self-education
• •Maintains resident and personal safety regarding occupational health and safety
• •Attends regularly scheduled department meetings
• •Responsible for maintaining all continuing education and training requirements for position
• •Attends and participates in onsite training and continuing education as required
• •Participates in safety program, as requested
• •Cooperates to investigate employee injuries
• •Promotes and support safety awareness and implement safety operations
• •Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
• •Ability to handle multiple priorities
• •Possess written and verbal skills for effective communication
• •Competent in organizational & time management skills
• •Demonstrates good judgment, problem solving and decision-making skills
• •Ability to make responsible choices, decisions and act in a resident's best interest
• •Ability to work independently without direct supervision by following Orchard Senior Living's procedures and guidelines
• •Makes individual contributions to the success of the business and be a key member of an experienced team
• •Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community
• •Maintains positive communication and team collaboration
• •Serves as an ambassador for Orchard at all times
• •Demonstrates ongoing responsibility for self-education
• •Maintains resident and personal safety regarding occupational health and safety
• •Attends regularly scheduled department meetings
• •Responsible for maintaining all continuing education and training requirements for position
• •Attends and participates in onsite training and continuing education as required
• •Participates in safety program, as requested
• •Cooperates to investigate employee injuries
• •Promotes and support safety awareness and implement safety operations
• •Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving