Senior Living Executive Director

Job Summary

Required Qualifications

• Genuine concern for and ability to work with the elderly.
• Bachelor’s degree in related field preferred.
• Must be licensed in good standing if required by the State Licensing Authority.
• Must be able to communicate effectively with Residents, families, staff, community officials, referral sources, and the general public.
• Must meet all State health requirements.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• Must be computer literate.
• Experience with financial reporting and managing multiple budgets.
• Leadership and Professional Conduct
• Model and promote Sinceri Senior Living’s Program Standards, Philosophy of Care, and Mission.
• Seek education and knowledge for professional growth.
• Work with the Community management staff and corporate staff in planning all aspects of Community operations, including setting priorities and job assignments.
• Monitor each department, and communicate and interpret policies.
• Responsible for cleanliness and maintenance of the Community and grounds.
• Ensure the safety of Residents, their visitors, and staff regarding Infection Control, Fire, and Safety policies and procedures.
• Conduct routine inspections of services being provided to ensure the highest quality.
• Maintain current knowledge of OSHA and State Regulations and routinely monitor Community compliance.
• Ensure understanding and compliance with all regulations regarding Residents’ rights.
• Operate Community within the established budget.
• Routinely monitor labor costs, raw food costs, accounts receivable, accounts payable, and payroll functions.
• Complete reports and submit them timely to Sinceri Senior Living office.
• Maximize revenue through census development and Resident mix.
• Implement and maintain all employee and Resident programs in accordance with Community policies and Sinceri Senior Living’s Program Standards.
• Ensure programming is effectively managed and marketed.
• Oversee hiring of all new candidates for employment including the interview and orientation process.
• Evaluate performance, provide feedback, assist, coach, and discipline staff as necessary.
• Monitor employee morale, provide mentorship and a supportive team environment, and encourage the professional growth of all employees through orientation, training, and ongoing education.
• Ensure compliance with employment laws and Community policies.
• Manage turnover and maintain a network of recruitment sources.
• Effectively market the Community to reach and maintain budgeted occupancy.
• Evaluate and understand market trends and competitors’ strengths and weaknesses and successfully position the Community in the marketplace.
• Develop an annual business plan and quarterly internal and external marketing plans.
• Ensure optimum/maximum occupancy, revenue, and profitability for the Community.
• Create a culture that emphasizes customer service and relationship building.
• Effectively perform all phases of the internal sales process: inquiry calls, pre-tour, tour, and post-tour (closing).
• Effectively perform all phases of the external relationship: building/partnering with referral sources.
• Develop and maintain positive relationships with State regulators, the community at large, families, Residents, ombudsmen, and other professionals on behalf of the Community andSinceri Senior Living.

Additional Requirements

• Minors must be at least 16 years of age to be employed by Sinceri Senior Living.