Senior Library and Council Services Assistant | Auckland Central
$70,000–$77,000 year
On-site · Auckland, Auckland, New Zealand
Job Summary
Senior Library and Council Services Assistant based at Central City Library in Auckland, permanent full-time (38 hours) with a variable roster including one evening and one weekend day. The role focuses on frontline library service delivery, providing council services, supporting staff, and delivering engaging programmes for tamariki and rangatahi across the Local Board libraries. You will support the Senior Librarian – Children and Youth in planning and delivering inclusive programmes in-library and through outreach to schools, early childhood centres, and community groups, while demonstrating strong customer service, relationship-building, and cross-cultural connection skills.
Required Qualifications
- Senior on-site role
- Excellent customer service
- Strong people focus and empathy
- Ability to build relationships and collaborate with teams
- Confidence with technology to support customers
- Ability to plan and deliver programmes for children and youth
- Experience in outreach to schools, early childhood centres, and community groups
- Knowledge of health and safety protocols in workplace
- Capacity to work a variable roster including evenings and weekend days
- Ability to contribute to te reo and tikanga Māori-centered work culture
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