Senior Lead Workforce Surveying
On-siteMelbourne, Victoria, Australia
Job Summary
Lead ANZ's enterprise workforce surveying and employee listening strategy, overseeing end-to-end delivery of large-scale employee surveys and self-service programmes. Act as the subject matter expert for the Qualtrics Employee Experience Platform, managing platform administration, optimisation, and governance. Partner with stakeholders across Talent & Culture, Technology, and Risk to drive strategic employee listening outcomes, while leading offshore and third-party delivery partners to ensure high-quality execution. Establish strong data governance, privacy, and operational risk management standards, and support workforce reporting and analytics to inform business decision-making. This specialist leadership role within Workforce Strategy & Analytics defines and evolves ANZ's approach to employee listening, helping leaders make informed, data-driven decisions.
Required Qualifications
- Deep hands-on expertise in the Qualtrics Employee Experience Platform or a comparable enterprise survey platform
- Proven experience delivering large-scale global employee surveys involving 20,000+ respondents
- Strong survey methodology, employee listening and research expertise
- Minimum 8 years
- Excellent project management skills and a track record of leading complex survey delivery outcomes
- Strong understanding of data governance, privacy and risk management practices
- Demonstrable experience with text analytics, sentiment analysis or advanced survey analytics
- Preferably demonstrated experience integrating survey platforms with HR systems and cloud analytics environments
- Qualifications in Industrial / Organisation Psychology, Behavioural Science, Statistics, Analytics or related discipline
Desired Qualifications
- Preferable to have certifications in Qualtrics, and / or any other relevant Employee Survey Platform
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