Senior Lead Solutions Architect, Salesforce Migrations (ALL CLOUDS)
On-siteSão Paulo, São Paulo, Brazil or Mexico City, Mexico City, Mexico
Job Summary
Lead end-to-end customer migration engagements from kickoff through successful go-live, acting as the primary technical and strategic point of contact for your migration pod. Partner with Account Teams and Sales leadership to align migration goals with broader business strategy, while developing focused delivery plans that prioritize high-impact milestones. Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion, reducing manual effort and compressing delivery timelines. Serve as a subject matter expert in domains such as Marketing Cloud, Data 360, Revenue Cloud, or Tableau, applying AI literacy to guide task automation and incident response during cutover phases. Translate complex technical architectures into business-friendly language to guide customers through data transformations and hold pod-level timelines to account.
Required Qualifications
- 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations
- Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau
- Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations
- Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations
- Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery
- Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau)
- Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation
- Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals
- Degree or equivalent relevant experience required
Desired Qualifications
- Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist)
- Prior experience as an individual contributor leading multi-million dollar transformation engagements
- Salesforce AI Associate or Agentblazer certifications
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